step 1
Place your order online
Use our order form to choose your currency and amount then enter your details to place your order.
Government issued ID is required with all transactions
Travel Money Collection
Like travelling with cash in your pocket? Then order online for collection and lock-in the best rates on offer.
Collection Times
Euros & US Dollars
Collection in 30 minutes*
All Other Currencies
Order before 10am for next working day collection**
You will be notified by email if your order is ready to collect sooner.
Excellent
4.5 stars on Google reviews
Travel Money Delivery
Great rates, fully insured, tracked and delivered to your door.
Order your travel money from the comfort of your home and have it delivered to your home address via Royal Mail. No hidden fees, 0% commission.
Free Delivery on orders over £750.
There is a minimum order of £350.
Proudly partnered with Royal Mail
Excellent
4.5 stars based on Google reviews
home delivery
How it works
step 2
We send you a tracking number
Once your order has been dispatched you will receive a Royal Mail tracking number to track your delivery.
step 3
Receive your currency on your chosen date
Sit back and relax, your order will be with you on the scheduled date or date you chose when placing your order.*
Pre-order your currency online – get more money to spend!
Pre-order your currency online – get more money to spend!
Did you know you get enhanced exchange rates when you order online before visiting one of our stores? Pre-order your currency today to get the best rates, giving you more to spend while traveling.
Order now
Can’t get to a branch? Get currency delivered to your door.
Capture the best exchange rates and have your currency delivered swiftly by Royal Mail.
Place an order today and Royal Mail will deliver from 1 working day*
*see table below
Important Home Delivery Information
Payment Options for Delivery
-
Debit Card (No credit cards)
Order limits and fees for Home Delivery
- Minimum order value
-
All Currencies: £350
- Maximum order value
-
All Currencies: £2,500
Please contact head office by phone or email ([email protected]) for larger amounts we will be happy to help.
- Delivery costs & fees
-
Service fee: Free
Order value under £350 - £750 = £4.99
Order value over £750 = Free
ID and Compliance for Delivery
All orders are subject to compliance and can be withdrawn at any time. We do not make payments to 3rd parties, the person who places the order and pays for the order must be the same person who drops off the currencies and also be the beneficiary.
Government issued ID, required for every transaction:
-
Passport
-
Driving Licence
More ID and Documents
Proof of address, proof of funds, bank statements and more. This may be required for larger transactions and type of currencies but not limited.
Please note: We are unable to tell you what documents are required until the order has been placed.
Courier Information
We only use one courier service, Royal Mail Special Delivery.
Fully insured, tracked delivery, securely delivered to your door my hand. A signature is required on delivery.
If there is no-one home you will need to collect from your local sorting office with ID.
The Royal Mail very rarely experience delays in service. However, ACE-FX cannot be held responsible for any delays caused.
Delivery Dates
These are subject to change, this is just a guide when placing your order our system will automatically let you know about the next available delivery date as you place your order, so you know when to expect your currency.
These are the earliest delivery dates available but you can choose a different delivery date up to 7 days when you place your order.
We recommend choosing delivery date at least 3 days before travel.
Euros & US Dollars
| Order Day | Earliest Delivery Date |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| Saturday | Tuesday |
| Sunday | Tuesday |
All Other Currencies Available
| Order Day | Earliest Delivery Date |
|---|---|
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday | Monday |
| Thursday | Tuesday |
| Friday | Tuesday |
| Saturday | Wednesday |
| Sunday | Wednesday |
Why choose us for home delivery?
Fully insured and tracked
You can be rest assured with fully insured and tracked delivery.
Operating since 2007
We’ve been established for over 15 years, opening our first branch in 2007
50,000+ customers annually
On average we serve over 50,000 customers every year
4.5 stars on
Google Reviews
Our customers love us! We have over 4.5 stars on Google Reviews
What is Ordo?
Open banking is a new technology that allows you to make payments online via your online banking. It’s much more secure than using your debit card.
Frequently asked questions
What is open banking?
Open banking is a new technology that is rapidly growing and changing the way we make payments. The process allows payments to be processed from your bank account, similar to a bank transfer. This makes open banking a lot more secure and fraud proof, than using your debit card.
Which banks work with Ordo?
Our opening banking provider Ordo currently works with over 40 banks. You can view the full list of banks here.
Are there any fees involved?
Absolutely not.
Is open banking secure?
Open banking is more secure that using a debit card, your bank account cannot be cloned or used by anyone else, unlike a debit card.
Find out more about open banking online:
https://www.openbanking.org.uk/what-is-open-banking/
https://www.openbanking.org.uk/what-is-open-banking/
Visit Ordo’s website for more information. Go to www.ordohq.com