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Customer Reviews

At ACE-FX, we’ve been helping customers exchange currency since 2007, and we’re proud that so many choose to come back to us and recommend us to others. Whether you visit us at London Bridge or Canary Wharf, our aim is simple: to offer great exchange rates, friendly personal service and a quick, straightforward experience. Don’t just take our word for it — see what our customers have to say about their experience with ACE-FX.

Always great rates (the best I have found in London to date - for Japanese yen in case), orders are always ready to collect as indicated online, and super friendly people. Highly recommend.

James M, London Bridge

I have used ACE-FX at London Bridge for many years. The staff (Normally Jenny or David) are always really friendly & helpful and this is such a convenient little place with excellent rates :-)

Lisa Delaney, London Bridge

Excellent service, best rate I could find in Canary Wharf. Had small demonination currency but staff was exceptionally patient and catered to my needs. Specific mention to Margaret who was so friendly and professional with my transaction. Will defini...

Ehigie Osebor, Canary Wharf

Jenny was amazing absolute exceptional customer service went above and beyond and really appreciated her support throughout.

Krabell Johnson, London Bridge

Fast and easy. I had my cash changed at a competitive rate by friendly and helpful staff

Marky Marc, London Bridge

David was really helpful - the whole process was very easy even paying via the QR code. Just remember that you can't pay via Credit Card and that you need either a Driving Licence or Passport depending on the sums involved. Will certainly be coming b...

paul nuttall, Canary Wharf

I had a really great experience at Ace FX. I came in to exchange money and was helped by Liam, who was absolutely brilliant. He was friendly, professional, and took the time to explain everything clearly, which made the whole process quick and stres...

yomssx, Canary Wharf

Friendly service and they give very good exchange rates here if you order in advance. But bear in mind that they charge a £1 fee on all transactions. So for smaller amounts you might find better value elsewhere. Located just inside the St Thomas Stre...