step 1
Place your order online
Use our order form to choose your currency and amount then enter your details to place your order.
Need Euros in a hurry? Get them here today.
Travel Money Collection
Like travelling with cash in your pocket? Then order online for collection and lock-in the best rates on offer.
Collection Times
Euros & US Dollars
Collection in 30 minutes*
All Other Currencies
Order before 10am for next working day collection**
You will be notified by email if your order is ready to collect sooner.
Excellent
4.5 stars on Google reviews
Collection
How it works
step 2
Visit your chosen branch
Go to the store you selected when placing your order, on your chosen collection date, confirmed on your order confirmation.
step 3
Exchange and collect your currency
Have your details and ID ready. Payment may be required by cash, debit card or bank transfer.
Pre-order your currency online – get more money to spend!
Pre-order your currency online – get more money to spend!
Did you know you get enhanced exchange rates when you order online before visiting one of our stores? Pre-order your currency today to get the best rates, giving you more to spend while traveling.
Order now
Our Stores
Visit one of our collection branches
Canary Wharf
-
Canada Place (Next to Waitrose) London E14 5EQ
-
Closed Opens tomorrow at 8:30am
London Bridge Station
-
Unit SU37, London Bridge Station London SE1 9GP
-
Closed Opens tomorrow at 8:00am
Important Collection Information
Payment Options for Collection
Euros & US Dollars
Order online and pay on collection
-
Cash
-
Debit Card (No credit cards)
-
Fast Bank Transfer
(Recommended, with low transaction costs this help us pass great rates on to our customers).
We hold your rate for 24 hours, after that you will still receive the enhanced online exchange rate at the time of collection.
All Other Currencies
Order online and pay now
-
Fast Bank Transfer
(Recommended, with low transaction costs this help us pass great rates on to our customers).
Your rate is locked in.
What is Fast Bank Transfer?
Fast Bank Transfer is an easy and secure way to send money via bank transfer. Ordo is the payment processing provider, it works with over. Learn more.
Works with over 30 different banks
Order limits and fees for Collection
- Minimum order value
-
Euros & US Dollars: £2.00
All Other Currencies: £2.00
- Maximum order value
-
Euros & US Dollars: £10,000
All Other Currencies: £3,500
Please contact head office by phone or email for larger amounts we will be happy to help.
- Service fees
-
All orders : £1.00 (A standard service fee applies to all orders)
ID and Compliance for Collection
All orders are subject to compliance and can be withdrawn at any time. We do not make payments to 3rd parties, the person who places the order and pays for the order must be the same person who drops off the currencies and also be the beneficiary.
Government issued ID, required for every transaction:
-
Passport
-
Driving Licence
More ID and Documents
Proof of address, proof of funds, bank statements and more. This may be required for larger transactions and type of currencies but not limited.
Please note: We are unable to tell you what documents are required until the order has been placed.
Times for Collection*
These times are subject to change, this is a guide only. When placing your order our systems will automatically let you know when the earliest collection date and time is for your order. If your currency is ready earlier you will receive an email notification.
We recommend to always order your currency in plenty of time.
Euros & US Dollars
| Order Day | Earliest Collection Date |
Branches |
|---|---|---|
| Monday | Monday | All |
| Tuesday | Tuesday | All |
| Wednesday | Wednesday | All |
| Thursday | Thursday | All |
| Friday | Friday | All |
| Saturday | Saturday | All |
| Sunday | Sunday | All |
All Other Currencies Available
| Collection Date | ||
|---|---|---|
| Order Day | Collection Date, if ordered before 10am | Collection Date, if ordered after 10am |
| Monday | Wednesday | Wednesday |
| Tuesday | Thursday | Thursday |
| Wednesday | Friday | Friday |
| Thursday | Monday | Monday |
| Friday | Tuesday | Tuesday |
| Saturday | Tuesday | Tuesday |
| Sunday | Tuesday | Tuesday |
*Subject to change. Bank holidays may vary, please be sure to check branch open hours before you travel.
Why choose us for travel money collection?
Enhanced Exchange Rates
Get better rates of exchange when you order online
Operating since 2007
We’ve been established for over 15 years, opening our first branch in 2007
50,000+ customers annually
On average we serve over 50,000 customers every year
4.5 stars on
Google Reviews
Our customers love us! We have over 4.5 stars on Google Reviews
What is Ordo?
Open banking is a new technology that allows you to make payments online via your online banking. It’s much more secure than using your debit card.
Frequently asked questions
What is open banking?
Open banking is a new technology that is rapidly growing and changing the way we make payments. The process allows payments to be processed from your bank account, similar to a bank transfer. This makes open banking a lot more secure and fraud proof, than using your debit card.
Which banks work with Ordo?
Our opening banking provider Ordo currently works with over 40 banks. You can view the full list of banks here.
Are there any fees involved?
Absolutely not.
Is open banking secure?
Open banking is more secure that using a debit card, your bank account cannot be cloned or used by anyone else, unlike a debit card.
Find out more about open banking online:
https://www.openbanking.org.uk/what-is-open-banking/
https://www.openbanking.org.uk/what-is-open-banking/
Visit Ordo’s website for more information. Go to www.ordohq.com
